Okay, I have had enough. Customer's are not members. They are customers!! Using the name member denotes some sort of benefit. Unless the benefit is non working Heating and Air Systems in the store, what exactly does a "member" receive from shopping with us?
While I am ranting, what has happened to our In Home Repair Services Team? There was a time I could call them up and they would help us try to save the sale/bump up the service appointment. Not anymore, I can't even get a name. Okay, I'm done. Sorry all. Appreciate those of you who still care and try everyday.