When we had our group meetings back in the fall we were challenged to drive sales-get guaranteed sales.
I worked on this, got people to let me bid their jobs, only to loose every one of them almost always because it took too long to get answers back to my customer.
You send a quote request a nd the out of office reply tells you it is a 5-7 day for a response.
Seriously? Is that ok to tell my customer i will respond to you in a week or so?
How is this ok? Here it is, an opportunity to sell and the home office cant pull through with quoting the product. disgraceful.
I do not blame the people in the department, as they are as helpful as their time allows. why don't they hire more people for this department I'd we are told to try and get more sales? such a waste of my time.